Contact Details

Customer Service Team
Seeboard Energy
Freepost 3815
Hove
BN3 5AW

Contact Information

• General Enquiries 0800 096 9696
• Email Feedback Form

General Information

SEEBOARD are a part of EDF Energy, who serve over 5 million customers throughout the UK.

Selling points

• Seeboard customers can collect Nectar points when they pay their bills, which can be used to pay for products and services.

Supplier services

• Dual Fuel
• Green
• Economy 7
• Online

Packages on offer

Prepayment

Pay for your energy first using a meter card.

Economy 7

Pay a lower rate for energy used at night. Suitable for homes where over 15% of total energy is used at night-time.

Dual fuel

Get discounts for buying both your gas and electricity from Seeboard.

Online tariffs

Make life easier by putting in your meter readings and changing account details online.

Green tariffs

Seeboard offers two green tariffs for those who wish to opt for more environmentally friendly energy sources.

Ways to pay your bill

• Direct debit
• Credit/debit card
• Paypoint
• Cash /cheque
• Prepay meter

Special Services

Priority services register - register for elderly, sick and disabled customers who have specific energy needs. This enables use of the following:

• Password scheme - private word only known by yourself and London Energy that can be used to ascertain whether visitors to your house are genuine London Energy representatives
• Minicom system for those with textphones.
• Talking, large print and Braille bills for customers with sight difficulties.
• Audio copies of information booklets.
• Special controls and adapters for gas and electric appliances.
• If you rely on electric equipment for health reasons (nebulisers, ventilators etc), London Electric can inform you of planned supply interruptions in advance.
• Bill sent to another address.

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