02.06.09 Which? criticises British Gas price drop

The recent decision by British Gas to cut its electricity bills by 10% may have been good news for many customers, but as far as Which? is concerned, it was “too little, too late”.

The criticism comes as the consumer group said that the company benefited from the particularly cold winter and heavy snowfall in many parts of the UK, allowing it to stay on track to make its operating target of £1.94 billion in profit, whilst customers were left in the cold over their hefty bills.

Although the cut will mean the average customer of the company will see their bills going down by £132 this year if they get gas and electricity from the company, Which? said that British Gas should have made the cuts earlier to help those who were paying too much on their bills.

Which? has now advised customers to look for ways in which they can further reduce their fuel costs. One of the simplest of these is to switch to direct debt payments, but another is to compare energy deals on the internet.

However, British Gas has defended its decision by saying that it has made the biggest cuts of any major energy supplier, and that it is now the cheapest supplier of electricity in the country.

But despite putting gas prices down earlier than the rest of the companies, the electricity price cut was made a lot later. For that reason it won’t benefit those paying for the large winter fuel bills that they have built up over the past few months.

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